Avast SecureLine VPN Review in 2021: Features, Pricing & More!

Avast Secureline (review) offers free (7-day trial) and paid versions. They use strong 256-bit AES encryption and you can choose between OpenVPN, IPSec, and IKEv2 protocols.

Their server speeds are the best, they even made the top 10 fastest reviewed VPNs, but still lag behind the highest providers like Express and NordVPN.

Is this an honest supplier? Let’s determine during this Avast Secureline VPN review.

General Info & Features

OVERALL RANK:#17 out of 78 VPNs
LOG FILES:No Logging 
LOCATIONS:34 countries, 55 servers
SUPPORT:Phone, Knowledge base
TORRENTING:Torrenting Allowed
Article: Avast SecureLine VPN Review in 2021

Avast Secureline was first introduced in Prague, Czech Republic, in 2014. Avast is a relatively new company, having been founded in 1988.

The VPN service is compatible with the following devices and operating systems:

  • personal computer
  • Mac
  • iPhone
  • iPad
  • Android
  • Android TV

Avast SecureLine works on up to 5 devices and has no bandwidth limits.

Regarding TOR, the customer service mentioned that the VPN is not compatible with it.

It is worth mentioning that Avast offers ONLY 55 servers in 34 countries.

That’s a very low number of total servers compared to other VPN providers, like NordVPN and ExpressVPN, which have over 3000 servers.

The only countries where Avast has a server location are Canada (two cities), Germany (two cities), Russia (two cities), Spain (two cities), the United Kingdom (two cities), and therefore the USA (16 cities).

Article: Avast SecureLine VPN Review in 2021

Avast SecureLine offers a kill switch, which is ideal for protecting your privacy if the connection is ever lost.

Circuit breakers are a critical backup or safety plan. once they detect that your network connection is about to end, they will automatically log out of your current session as well.

That helps keep whatever you do private and away from prying eyes.

If purchased together with your subscription, your MultiDevice service allows up to five simultaneous connections.

Avast Secureline Pros 

Top 10 Download Speed

Avast boasts on its home page how fast its VPN service is.

So now is the time to put them to the test – literally!

I ran speed tests of their service on servers within the US and therefore the Netherlands to determine how they stack up against the competition.

These are my results without VPN:

Avast SecureLine VPN Review in 2021

These are our results with Avast VPN:

US Server

  • Ping: 113 ms
  • Download: 67.94 Mbps
  • Upload: 13.67 Mbps
Avast SecureLine VPN Review in 2021

Netherlands Server

  • Ping: 34 ms
  • Download: 65.97 Mbps
  • Upload: 39.44 Mbps
Avast SecureLine VPN Review in 2021

These are pretty fast speeds compared to other VPNs. They are not the fastest, but neither are they the slowest.

Well Encrypted and Secure

  • AES-256 encryption
  • Kill-Switch
  • DNS leak protection

Avast SecureLine offers two protocols, IPSec and OpenVPN over UDP with AES 256-bit encryption.

This is a military-grade cipher. The number “256” refers to the strength of the encryption.

The story is that 256-bit is the best in the business right out of the box. It is considered virtually “brute force proof” by many of the highest governmental bodies and security professionals around the world.

Avast SecureLine also offers DNS leak protection. This handy little feature ensures that none of your personal data can “leak” out of the VPN connection without your realizing it, without you revealing your browsing activity or your true physical location.

Torrenting Is Allowed

This VPN appears to allow torrent and peer-to-peer (P2P) files. According to the Avast VPN Frequently Asked Questions page:

Through our data center sites mentioned below, SecureLine VPN provides peer-to-peer connections.

  • Prague, Czech Republic
  • Frankfurt, Germany
  • Amsterdam, Netherlands
  • New York City, New York
  • Miami, Florida
  • Seattle, Washington
  • London, United Kingdom
  • Paris, France

No Logs Policy

Avast SecureLine states that they do not keep data logs of your online activity.

However, they are storing connection logs, which show how long a server connects or disconnects, how long it is connected, and how much bandwidth it uses.

Avast claims that this information is collected simply for “diagnostic purposes and to stop the abuse of the VPN connection.”

But, once you read Avast’s privacy policy, you will find that they provide links to third-party sites like Twitter or Facebook.

Overall, I am a lover of Avast security. Just remember that some logs, like most other VPN services, occur in the background.

Fast Customer Support through Call Center

Avast Secureline uses a ticketing system and presents a number that will involve a free diagnosis.

Article: Avast SecureLine VPN Review in 2021

They also offer a knowledge domain filled with help articles, many support pages, and a forum.

Since the knowledge domain is searchable, users can easily find what they have by typing for a few basic keywords.

That said, Avast doesn’t offer a live chat support option and I wasn’t ready to find a customer support email for the company.

Both developments had me a bit bummed.

However, they do have a Twitter account where users can send direct messages. Submit one to see how responsive your social support is.

More than three hours later, he still had not received a response.

Avast SecureLine VPN Review in 2021
Article: Avast SecureLine VPN Review in 2021

The good news is that if you want quick technical support, Avast phone support is available 24 hours a day, 7 days a week. The question, of course, is how fast was it really?

I called to find out if it had been an automated service or if I really could get help from a real human. Initially, there is an automated prompt that tells you to choose variety so that Avast can direct your call to the right person.

This is a huge step up from live chat, in my opinion, because you have the option of listening to a person’s voice live for help.

I’ve tried “live” chats on numerous VPNs, and sometimes it took them hours to ask me to respond (hint: VPNArea).

Neither live chat nor email option was disappointing. The Twitter alternative was interesting, but so far it has turned out to be too slow. However, they saved it in the end with a fast and responsive call center.

Great Usability on Both Desktop and Mobile

Avast’s VPN software is surprisingly elegant and straightforward. All it takes to connect to at least one of Avast’s servers to cover your IP address is the click of a button.

Avast SecureLine VPN Review in 2021

And changing its location is as easy as selecting a rustic outside of the list of servers within the interface.

Avast Change Your Location options screen
Article: Avast SecureLine VPN Review in 2021

There is even a “Preferences” menu where you can customize Avast to suit your needs. for example, you will configure it to connect automatically every time your computer starts. That way, you are always protected.

Avast Preferences Page
Article: Avast SecureLine VPN Review in 2021

Avast now has a mobile app that works on both iPhone and Android devices. The mobile app’s usability is as sophisticated and straightforward as using the service on a PC or Mac.

Like the desktop interface, all it takes to connect to a server is just one touch.

Avast mobile app screen
Article: Avast SecureLine VPN Review in 2021

And changing the location of the servers takes little to no time.

Avast mobile app server locations screen
Article: Avast SecureLine VPN Review in 2021

However, the mobile free trial requires users to have their master card information handy to prompt them to get started, unlike the desktop version.

So, if you’re just trying to find an initial test drive of the service, you might want to give it a try on your nice quaint desktop rather than on your mobile device.

We Found No DNS, IP or WebRTC Leaks

VPNs encrypt your Internet connection and create a secure tunnel around it.

No one can see your traffic because it is encrypted. But, more critically, it encrypts your IP address, masking your true location.

That way, no agency can get you in trouble for seeing what you are seeing while sitting where you are sitting.

Unfortunately, these connections are not always as secure as they seem.

For example, a DNS or WebRTC leak can cause your IP to be revealed without you realizing it.

We discovered that the Avast Secureline connection is not leaking, which is good news.

  • https://ipleak.net/ (none found)
  • https://www.perfect-privacy.com/check-ip/ (none found)
  • https://ipx.ac/run (none found)
  • https://browserleaks.com/webrtc (none found)
  • https://www.perfect-privacy.com/dns-leaktest/ (none found)
  • http://dnsleak.com/ (none found)

DNS leak test:

Avast DNS Leaktest

IP leak test:

Avast IP Leak Test

However, that’s the great news.

This means that we also found some bad news when running these security tests.

But we will tell you about the ones below in the next section.

No AdWare/Malware Found

A VPN can protect you from the inadvertent download of malicious files.

But what happens when the same VPN that you are using to protect yourself does its own malicious injection?

For example, before starting the VPN client, we ran its installation files through VirusTotal.com.

avast secureline virustotal scan

Nothing found, it’s as clean as it looks.

Avast SecureLine Cons

No Router Support

It is also important to note that Avast SecureLine cannot be found on routers to provide additional protection. This VPN appears to be basic protection for PCs and mobile devices only.

While this won’t be a big deal for many users, it is something to keep in mind. Installing a VPN on a router can be a good way to protect all the devices in your house without having to remember to sign in every time you go online.

It is especially useful if you want to protect game consoles, IoT devices, smart TVs, and most of your phones and tablets.

This is not a deal-breaker, but we prefer the ability to use Avast with a router.

Does Not Work With Netflix

There is always an ongoing battle between VPNs and Netflix, and Avast is losing the battle right now. Netflix knows when you are using an Avast connection and will not allow you to stream movies or shows.

Of course, this is subject to change. VPNs are constantly working to remain one step ahead of Netflix’s blocking technology.

Netflix Unexpected Error screen

Netflix VPN streaming error

But for now, you will have to use a special VPN if you want to watch Netflix.

Czech Republic (Bad Jurisdiction)

Avast is based in the Czech Republic.

While the country is not a party to any of the major intelligence-sharing agreements that we discuss on a daily basis, it does cooperate with the Five Eyes agreement countries.

This does not mean that Avast will share your data with intelligence agencies within the US and therefore in the UK.

But the very fact that the Czech Republic is friends with these countries and is willing to cooperate in intelligence sharing makes some people nervous.

We have no proof that Avast has shared data with nations in the Five Eyes. However, the Czech Republic’s collaboration with them does not provide us with much comfort.

Avast SecureLine Pricing Options and Plans

Avast pricing options and plans
Article: Avast SecureLine VPN Review in 2021

Rather than offering the one-month, three-month, six-month, or one-year quality package like almost every other VPN service I’ve reviewed, Avast’s pricing is based on the device you’d like to use it on.

However, each package is the same when it comes to access to features.

Access to five devices costs $ 79.99 per year.

This comes in at $ 6.67 per month or around $ 16 per year for each device. This plan seems to be the simplest value.

Access to Avast SecureLine for your PC or Mac costs $ 59.99 per year. This comes with around $ 5 per month to access a single device.

Access to the current VPN for Android, iPhone, or iPad costs $ 19.99 per year. This plan costs $ 1.67 per month to access at least one mobile device.

One of the best things about Avast SecureLine is that it offers a no-strings-attached 7-day free trial.

You do not need to enter your payment information to have full access to Avast SecureLine and make a decision whether to use it.

The payment options, very similar to the price, lack a touch compared to other competitors that offer other payment methods such as Bitcoin, Perfect Money, etc.

Right now you will pay through:

  • Credit card
  • PayPal

If you buy through Avast’s “internet retail stores” or Google Play, you’ll get a standard 30-day money-back guarantee.

If you submit to a reseller or iTunes, for example, you’ll need to go back to them for refunds (and terms may differ).

The only potential problem with this refund comes down to your use of a VPN during the thirty-day period.

If you upload/download more than 10 GB of knowledge, or if you connect more than 100 times, you will not be eligible for a refund. Therefore, please confirm that you do not overuse the service during that initial month.

Do We Recommend Avast Secureline?

I do not recommend using Avast’s VPN service after seeing all of the evidence.

The company offers a pretty good free antivirus solution. Their VPN is incredibly easy to use. and thus the per-call customer service option was excellent.

But in the end, there are too many problems to ignore.

The fact that it doesn’t work with Netflix can be important. Not everyone wants to stream over a VPN, but it is a very common use for personal networks.

Czech jurisdiction, a shortage of router support, and prices that are easy to beat all combine to form a VPN that is not the highest on my list.

Avast Secureline is never a nasty VPN. It’s in no time, supports torrents, and only keeps connection logs. and that we found that the connection was not leaking in the main part.

But you will get those features without paying the maximum amount, and it’s easy to look for a VPN that supports Netflix. beat them all, Avast is not a bad choice, but it is never the simplest.

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