Betternet Review in 2021: Features, Pricing & More!

Betternet (review) are hardly ever recommend free VPNs over paid ones.

Free VPNs, like Betternet, may have a penchant for selling your data, showing you tons of ads, not being as secure, and not working too.

Betternet claims to do things differently and better protects your privacy and security than competing free VPNs.

Article: Betternet Review in 2021

But is Betternet VPN an honest option to protect your security and privacy?

Is it safe to download torrents?

I took a deeper look to determine if this free VPN can stack with its paid siblings.

What Is Betternet? How It’s FREE?

If you’ve never heard of Betternet, it’s probably because it’s a newcomer to the VPN scene; They have only been around since 2015.

Since then, however, they have been growing rapidly and gaining tons of users (especially on Android).

The main attraction of the current VPN is, of course, the fact that it is completely free.

You can use your apps for iOS, Android, Windows, and Mac, as well as Chrome and Firefox extensions, without paying a penny. You don’t even have to sign up so they don’t get your name or email address.

It definitely sounds good. But as we’ve seen in the past, VPN providers have to make money somehow, and they don’t always scrupulously roll on the ground.

Betternet relies on affiliate apps and videos, served through their apps, to generate money.

Whenever you tap the “Install an app” or “Watch a video and connect” button, Betternet receives a small payment.

Betternet makes money when you download apps or watch videos
Article: Betternet Review in 2021

So far, it has been enough to keep the servers running and therefore the lights on.

However, rising costs pushed Betternet to launch a Premium version of the mobile app in late 2017. The premium version offers access to dedicated servers, more IP and location selection options, and 24/7 support. Fortunately, there is a seven-day free trial of the premium plan that allows you to try these features without paying.

You get access to 11 servers in 10 countries if you upgrade to the premium edition (only).

But you can’t decide which server you connect to on the free plan; Betternet chooses one for you. You will also be able to choose from seven different cities within the US if you are a premium member.

Betternet VPN Overview

OVERALL RANK:#74 out of 78 VPNs
LOG FILES:Some Logging Policy
LOCATIONS:10 countries, 11 servers
SUPPORT:24/7 support for premium members
NETFLIX:Blocks Netflix USA
ENCRYPTION/PROTOCOL:256-bit AES encryption, 128-bit encryption; OpenVPN, IPSec
COST:Free or $35.99/yr
Article: Betternet Review in 2021

Betternet Pros

Solid Privacy and Security Options

It is difficult to find information about the technology Betternet VPN uses to protect its users. I prefer to determine that type of data presented in advance, where it is easy to determine. However, after a bit of digging, he was usually ready to find some information.

Betternet VPN, for example, provides AES 256-bit encryption over the OpenVPN protocol and 128-bit encryption over IPSec, according to a blog post from 2015:

Article: Betternet Review in 2021

That’s the industry standard encryption, but there is no indication when any of them are used. (And their privacy policy doesn’t mention 256-bit encryption, which can be a bit concerning.)

Other VPNs with more features offer more protocol options, but generally, you won’t need them. OpenVPN is one of the most secure out there, and once you can’t use it, IPSec can be a good second option.

There isn’t much more to Betternet security than that. Everything is pretty easy because it doesn’t have as many features as other VPNs.

If you’re concerned about government surveillance, you’ll want to understand that Betternet is based in Canada, one of the countries that do an excellent job of gathering intelligence and collaborating with other members of the Five Eyes agreement. Its servers are everywhere on the planet, but the corporate headquarters is under Canadian jurisdiction.

That is not necessarily a drawback, but I know that some people are nervous about working with companies within the Five Eyes countries.

Unfortunately, there are other issues that can negate your use of strong security technology. We’ll get to those soon.

Totally Free

If I haven’t mentioned this enough times, this might make it stick.

Betternet is 100% free.

Of course, there are a few drawbacks – you will see ads and you won’t unlock all features without subscribing to the premium plan. But if you want your browsing to be more secure and you can’t afford even the most profitable premium VPNs, this could be a crucial factor.

No Log Files

Beyond the value tag, Betternet’s no-logging policy is perhaps its biggest draw. the support file simply says: “Betternet does not collect, record, store or share any records of user data.”

If you investigate their privacy policy, you will find a little more information:

Betternet logging policy
Article: Betternet Review in 2021

That’s a reasonably straightforward no-log policy and I’d like to see it.

This policy also means that they cannot share your IP address if they receive a DMCA takedown notice, which is the way some VPNs have disclosed their customers’ identities in the past. They are doing their best to comply with the DMCA notice, but will not release your details. They also say that they have never received a legitimate order to display data that they do not have.

Betternet is doing well.

OpenVPN Encryption

This is an industry-standard technology and will prevent criminals from spying on your connection. It also helps avoid throttling your ISP, blocking sites from a coffee shop or a school campus, and all the great opposites you just get from a VPN.

Again, we are not sure when Betternet uses OpenVPN and when it uses IPSec (IPSec may be used on older devices), but even IPSec is not lame when it comes to security. are compatible with the Tor browser.

Also, while one of their blog posts says that they provide AES256 encryption, their privacy policy says that they use 128-bit. Therefore, it is not clear what proportion of security you are actually getting.

There is also no support for routers at this time. so they only provide access to Windows, Mac, iOS, Chrome, Firefox, and Android users.

Smart TVs and game consoles are also out of the question.

Customer Support

While you will not receive 24/7 support unless you are a premium member, I do want to see that it is available.

There is no live chat option, which may be nice, but it is not always 100% necessary.

However, the site’s FAQ does not offer a large amount of data, so if you want something, you will probably have to go through the customer service system.

Article: Betternet Review in 2021

As you will see, there are still FAQs posted from your helper software that should be removed.

The Betternet team is quite active on Twitter, although customer support questions are usually redirected to the quality system.

You may view this level of customer service as a pro or as a scam, but we’ve definitely seen worse, so I think it’s pretty good.

App Simplicity

While the paucity of features makes a VPN less functional, it also makes for an app that is very easy to use. Especially if you are not trying to connect to a server in a specific place.

All you would like to try is to download the app and hit the Connect button. That’s really the only thing I have to say about it.

Betternet app
Article: Betternet Review in 2021

That’s all you have to do. Betternet will let you know that you are connected and that there is nothing else you would like to try.

Mobile apps are a bit more complicated, as you’d like to start a free trial (and then figure out how to cancel it), but overall Betternet is extremely easy to use.

Betternet Cons

Potentially a Security Threat

It’s certainly popular, but Betternet won’t be as safe as it sounds. In 2017, several outlets reported the results of a tutorial study on VPN apps and whether they could be injecting malware or adware, or just not delivering the security they advertised.

Betternet was in the top ten worst.

Betternet's AVrank is very worrying
Article: Betternet Review in 2021

Many of the opposing apps on the list were far from the app store, but Betternet remains.

So far, I haven’t been ready to find any evidence that Betternet injected malware or done anything nefarious. But the very fact that a tutorial study identified them as suspects is extremely concerning.

As you will see, Betternet has more downloads than all the opposing free VPN apps combined, which adds a touch of credibility. However, we prefer your AV range to be significantly better than 13.


Nobody likes to see ads in their apps. They are a necessary evil once you want to offer a free product or service, but it is still unpleasant. And unless you are using the premium version of Betternet, you will see ads.

It’s great that Betternet is extremely transparent about how they make money and where that money goes (if you’re curious, affiliate downloads buy server space and premium subscriptions buy everything else).

But there is no way around the incontrovertible fact that the VPN is selling access to its customers. That sucks. It wouldn’t be a deal-breaker for you, but when there are numerous cheap VPNs that don’t show any ads, it’s hard to justify it during a free app.

Unclear Documentation

In one place, they claim that Betternet uses 256-bit encryption. In another, they claim 128 bits. And it had been difficult to get that information in the first place.

If you want to find something absolutely basic about the app, you will need to do some research. And you would possibly get some weird responses.

The user experience with the Betternet website is not great. The application is simple, but if you want something like that, you may have some problems.

VERY Slow Speeds

You can’t expect much from a free VPN. But on my 100 Mbps connection, I got a download speed of three Mbps.

Betternet VPN performance
Article: Betternet Review in 2021

That’s crazy.

To be fair, the upload speed was 12Mbps (seeing better upload speed than download speed is strange, but that’s what happened). You’ll see better speeds than this, especially if you buy a premium plan, but don’t count on blazing-fast downloads when using Betternet.

This makes it a bad VPN for torrenting. Generally, Betternet users are ready to use P2P file sharing apps, which is good. But if you are trying to download anything other than a really small file, you will be waiting a long time.

Too Slow for Torrenting and No Netflix

If you are a major torrent like me, Betternet is not the right choice for you. Betternet allows torrenting on their servers but advises that they will comply if they receive a court order or other valid court order. And also…

It’s too slow. I tried downloading different files via uTorrent and never managed to reach a download speed worth waiting for.

Another big problem in my book is that they don’t work with Netflix. To date, Netflix has managed to block all Betternet servers and IPs, so there is no way you can stream Netflix (or Hulu) using their software. If you want a VPN that works with Netflix, click here.

Pricing, Plans & Facts

The main attraction of Betternet is that it is free. And you will use it for the maximum amount you want without paying. That’s all most people will want to understand about pricing.

But the premium price is quite competitive if you move on to the annual membership:

It’s not the most profitable VPN out there, but if you pay upfront for a year, the value is extremely reasonable.

You will also get a 7-day free trial to check out the premium version (in fact, you have to register to try to use the mobile apps).

Here’s what’s included and what’s not:

  • No-kill switch
  • Without Netflix
  • 5 simultaneous connections (only for premium accounts)
  • VPN protocols: OpenVPN, L2TP / IPsec

However, there are a couple of bodies buried within the Terms of Service.

First of all, you agree that Betternet can terminate you at any time, suddenly, with no refund, and that they will not be responsible. In some cases, they will prorate your refund. But if you breach the rest of the agreement, you won’t squat.

You have the right to cancel the contract at any moment. YES, I agree “Betternet formally certifies Betternet in writing. “That’s the only thank you I have for erasing your data.

Do I Recommend Betternet?

Do not.

Unfortunately, Betternet doesn’t live up to its name. I really like that it’s free. And if you absolutely need a free VPN, you will do worse than Betternet.

But the surprisingly slow connection speed combined with the alarming results from the tutorial study showing Betternet could be a security threat is simply an excessive amount of.

You get what you buy and free VPNs are not enough.

I’d be happier with NordVPN – $3.49/month (read NordVPN’s review) or Surfshark – $1.99/month (read Surfshark’s review) – both are safe, fast, and secure.

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