F-Secure Freedome (review) is one of the most well-known VPN providers.
They boast that no other company has assisted in more European cyber crime investigations.
It was formed in Helsinki, Finland, in 1998 (as Data Fellows).
Today, it is a public cybersecurity and privacy company with more than 1000 employees.
His team is open in 20 offices from Helsinki to Kuala Lumpur in Malaysia.
We registered, purchased, and tested your service for this F-Secure Freedome review for the last few months.
Here’s a look at what we found.
F-Secure Freedome VPN Overview
|OVERALL RANK:||#61 out of 78 VPNs|
|LOG FILES:||Some Logging Policy|
|LOCATIONS:||23 countries, 30 servers|
|SUPPORT:||Direct support is difficult to reach|
|NETFLIX:||Blocks Netflix USA|
|ENCRYPTION/PROTOCOL:||AES 256-bit encryption; OpenVPN, IKEv2|
|COST:||$4.17/mo with a 30-day money-back guarantee|
What Does F-Secure Freedome VPN Do?
- F-Secure Freedome hides your IP address by moving it to a different country or city.
- Protect your personal and public Wi-Fi experience through the secure OpenVPN protocol and powerful AES-256 encryption.
- Gives access to geo-blocked content.
- Protects your daily online activities like doing taxes, online banking, streaming, and browsing.
What it basically does is what any other VPN does: it hides your IP and makes your internet connection more secure.
But is it really about your privacy?
And can you download torrents or unblock Netflix? Let’s determine soon …
+ Good upload/download speed
+ Strong encryption and security measures
+ Solid usability of the VPN app
+ Kill-switch function
– Some records
– It doesn’t seem to work with Netflix.
– Torrents are not allowed
– Non-existent customer service
Does F-Secure Freedome VPN keep logs?
Most of the VPNs we’ve tested will unanimously state that they are “not logged in.”
Except, you know, that’s not entirely true.
In fact, most register it.
Sometimes it is for noble reasons, such as protecting yourself from other users who might be abusing the platform. But the intentions of VPNs aren’t always that clear-cut.
Let’s see where F-Secure falls on that spectrum when we look at its terms.
To begin with, F-Secure will collect different supported user data where you would possibly download or purchase.
How does that job work exactly?
It can range from relatively harmless things like order numbers, operating systems, and repair information, to more sensitive information like your name, email, payment option, and even IP address.
They may also collect data from traffic logs to “comply with local laws.”
This is where things get tough.
They will use “customer relationship data” for support purposes or to investigate how the service is performing.
There are no problems in most cases, right?
But here are a couple of interesting lines:
They will also use customer tracking to “reach out to you with relevant messages.”
Sounds a lot like targeted advertising to me!
It becomes clearer in the next line, where they flatly state that they will use personal data “to send you information about services, conduct customer surveys, organize contests, advertise and market our services.”
Gross! Do not count on me.
Jurisdiction in Finland (?)
F-Secure’s home base in Helsinki proves to be a smart move. Finland has one of the strictest privacy laws in the world.
Privacy is the main point of VPN services. It often tries to hide online activity both from Internet service providers and from the prying eyes of the government.
“Eyes”, during this case, is an appropriate word.
Australia, Canada, New Zealand, the United Kingdom, and the United States are known as the “Five Eyes.” They require an agreement that permits them to exchange knowledge across the globe in order to detect prospective dangers and alert one another before it is too late.
VPN services, while technically secure, are not resistant to these government agencies.
The US Congress has been eliminating Internet privacy rules, allowing them to easily snoop, spy, and take personal data from whomever they choose. Guess what if your VPN provider is situated in the United States? They are frequently coerced to pass over the information they gather.
F-Secure’s location in Finish means they are “outside” of these “eye” alliances.
Not only are their privacy laws stricter, but they won’t share personal data with other countries around the world either.
Is F-Secure Freedome VPN safe?
F-Secure Freedome is based on the latest generation AES-256 encryption. This hacker-proof key is considered the strongest option available on the market.
The OpenVPN tunneling protocol is the default for all Android, Windows, and Mac OS X products. IKEv2 is available for iOS. Both protocols are the simplest of the simplest and will be used whenever available.
No leaks or malware found
VPNs can make you feel safe.
But sadly, they are not infallible.
You can be online, for example, but still “leak” data that ISPs and governments can detect.
DNS leaks are one of the most common loopholes that will land you in a tight spot in a privacy hostile country like China.
These leaks will disclose your true identity and your site, making it easier for them to identify as they are already trying to find you.
Even while using a seemingly secure VPN connection, these breaches are common.
These often happen without you noticing. So we set up a couple of different tests just to check how secure F-Secure really is.
We ran six different tests and found zero leaks:
- https://ipleak.net/ (none found)
- https://www.perfect-privacy.com/check-ip/ (none found)
- https://ipx.ac/run (none found)
- https://browserleaks.com/webrtc (none found)
- https://www.perfect-privacy.com/dns-leaktest/ (none found)
- http://dnsleak.com/ (none found)
However, DNS leaks are not your only culprit. Additionally, you may also need to worry about the installation files that your VPN sends out.
If you’re not careful or use an incomplete free VPN service, they might even contain malware.
We ran a test with VirusTotal.com and saw no potential malware issues.
In this case, the sheer size of F-Secure provides great benefits. they need the resources and manpower to rigorously test every update or product release.
Is F-Secure Freedome VPN Fast?
VPNs should also go largely unnoticed.
You shouldn’t even realize you’re wearing one while browsing or streaming new music.
Unfortunately, that is not always the case.
The first thing you notice in general is how slow everything gets. Suddenly, a web page takes a few minutes (instead of seconds) to load easily.
For this very reason, we want to compare not only a VPN to the opposite 70+ we’ve reviewed but also to no VPN in the least.
Here’s the highlight of what our connection looked like without a VPN:
And now, let’s compare this to our performance once we go online.
First, this is what performance within the EU looked like:
EU speed test:
- Ping: 67ms
- Download: 84.51 Mbps
- Upload: 34.13 Mbps
And next, let’s inspect the US speed test:
US speed test:
- Ping: 129ms
- Download: 62.23 Mbps
- Upload: 22.76 Mbps
Overall pretty strong across the board.
And best of all, you don’t notice a big drop after connecting.
Download speeds only dropped about 14-37% from our original connection speed.
The gains were likewise without a cost, yet they nonetheless resulted in a reduction of between 35 and 57 percent. This places them in the center of the pack as well.
Does it work with Netflix?
Some countries do not recommend VPNs.
Many will ban them outright, in fact.
Let’s take China as just one example, which forced Apple to ditch all VPN options from its Chinese App Store.
DNS leaks are frequently used by restrictive countries to discover VPN use.
But are not the only ones.
Netflix has aggressively persecuted popular VPN companies for the past year. They are fighting for the people who provide them content: Hollywood.
Having users in one country stream content from another often violates their lucrative licensing agreements. So they forced Netflix to respond (or else).
We tested F-Secure on five different servers around the world and found that only one of them worked. Unfortunately, that sole survivor was also too slow to transmit anything.
- Canada server blocked
- The east coast server is too slow
- West coast blocked
- Holland blocked
- UK server blocked
This is unlikely to change very soon.
F-Secure can be a great company (with a lot to lose). It seems their stance is to demand it directly from Netflix, rather than getting into a legal battle between them and the movie producers.
Is it allowed to download torrents?
The torrent feature can help you transport huge files quickly and easily. But it also leaves you a lot of hospitality with potential risk.
There is no personal privacy, so other users can often see your IP. And using it also puts you in danger of regulatory or copyright issues.
For that reason, F-Secure does not encourage torrents. They specifically cite the Digital Millennium Copyright Act (DMCA) as the main reason behind this unpopular decision.
“They technically block peer-to-peer file sharing on the afflicted VPN gateways.”
However, they don’t stop there.
When they detect people trying to use it, they will restrict their access to the network with a firewall to disable it (up to a couple of hours).
So if you’re trying to find a torrent-friendly VPN, look elsewhere, like ExpressVPN.
What devices are supported?
F-Secure Freedome works perfectly well on the following devices:
However, there are a few disadvantages.
First, they don’t have a browser extension. Therefore, you will need to install the client on your computer or laptop if you want to attach it to your servers.
Second, they don’t allow you to connect to popular game consoles like Xbox.
They support router connections, which is good because they only allow three simultaneous connections. which means if you have tons of devices, you would also be in danger of requiring multiple accounts.
The VPN itself is also compatible with TOR.
However, F-Secure sells its own router called SENSE. So if locking the entire router can be a deal-breaker, you will likely need to make this additional purchase.
Is F-Secure Freedome easy to use?
You don’t want (or need) tons of bells and whistles from a VPN.
You just want him to notice. And it will not offer you any problem.
F-Secure passes that test easily.
Just shake the customer, press the huge, can’t-miss “Protection” button, and you’re good to go.
Additional options such as locations and settings are one click away within the left sidebar.
The experience was smooth and efficient. There is nothing easier than that.
However, they bring an additional surprise.
F-Secure also provides a tracking attempt map that will visually record all blocked tracking attempts. It’s basically a flowery report, but it’s still fun to figure it out to see how often it comes to your aid.
Servers and main features
Most other VPNs will literally yell this from the rooftops. NordVPN boasts of its more than 5200 servers.
F-Secure mentions working in 21 different countries. So we will assume that they need a minimum of 21.
But they are also quick to raise their hands in defeat if some locations don’t work.
For example, if you are in China, you will not be ready to connect with the other F-Secure Freedome locations. They quote the Chinese government restrictions and basically say “good luck” to you.
Once again, the large company behind them has a lot to lose if locked in protracted litigation.
They also offer a kill switch.
The top VPN providers will provide near-perfect uptime. Their connections are nearly never interrupted.
Except for the word “almost”.
There is a chance that they will (and will) fail at some point.
When that happens, your entire browsing session will be exposed to the sun of the day. meaning whatever you’re doing, watching, or downloading will show up for ISPs and governments to find out.
That will not happen if there is a kill switch.
This will package up your connection so that no sensitive information ends up in the wrong hands.
F-Secure can be a massive company.
So your customer support is good and bad.
For one thing, it’s not exactly warm, friendly, and personable. But on the contrary, they offer a huge variety of options.
You can communicate with a real person by phone; otherwise, you can help yourself with detailed knowledge mastery and Community.
In theory, chat service is available. However, it appears that it is merely there for show. Throughout our whole study process, we never saw it in action.
You can submit requests on their site, however, they don’t actually include F-Secure Freedome (their VPN product) as an option. So it looks like you will only get technical help for your other products.
Finally, we try to leave a personal message on the F-Secure Community.
Sadly, it’s been every week since we dropped that request and so far we haven’t heard anything.
The only other downside is that they also work with resellers. So if you bought through one of their partners, you will even have to travel to get support from them as well.
That means you may not have access to F-Secure directly.
Choose wisely when deciding who to turn to in that case!
F-Secure Freedome Pricing Methods & Plans
F-Secure Freedome offers an equivalent basic plan in three different options.
The only thing that changes is the number of concurrent devices you will use (and the value of each).
- 3 devices for $ 4.17 / month ($ 49.99 per year)
- 5 Device for $ 4.99 / month ($ 59.99 per year)
- 7 devices for $ 6.67 / month ($ 79.99 per year)
A free five-day trial is also available for your PC or mobile device.
You can buy your software with all major credit cards, PayPal, IDEAL, or perhaps a bank transfer.
However, they still do not accept any anonymous payment method such as cryptocurrencies.
F-Secure will also contribute a 30-day money-back guarantee. But as long as you buy through their website (and not through a reseller or partner).
Is F-Secure Freedome Recommended VPN?
F-Secure’s Freedome VPN is just fine.
It is easy to use and quite fast. But there are limitations with torrents, P2P, and Netflix. Your server locations are limited and a no-kill switch is offered.
Then there is a final problem:
Large companies rarely see partners in the fight for individual privacy on the Internet.
It makes logical sense once you create it from their perspective. They don’t want the hassle.
Especially in the case of F-Secure, where your Freedome VPN is truly a small portion of your business.
No wonder they are covering their asses.
They will cover yours when it’s convenient. But not when it isn’t.
And that is precisely the problem.
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