You are most likely familiar with InMotion Hosting.
You may not have used them, but you have heard of them. Or see them around. A vague memory of your name or advertisements somewhere for a while.
That’s because they are BIG.
Since 2001, InMotion has grown a customer base of more than 300,000 domains with two data centers in it. a. and Virginia Beach. (Fun fact: they seem to have a Web Hosting Hub as well, which is more geared toward bloggers and beginners.)
As one of the oldest and most skilled names within the industry, they also boast of being the number one in transfers, support and warranty in the industry.
But here’s the thing:
Often times, the most important companies are the most infringing. Taking advantage of their brand recognition or flashy ad campaigns while neglecting the elements that made them successful in the first place.
Is InMotion a long-standing company that maintains the standard that made them successful? Or are they just another great company that gets by on their reputation alone?
To find out and provide an unbiased review, we purchased an InMotion “Lite Plan” and discovered a basic WordPress test website to see its uptime and speed.
Did InMotion Hosting perform tolerably to drive our recommendation?
Read on to search.
General Info & Hosting Overview
|Our Rating:||Our Verdict: 4.5⭐⭐⭐⭐✶|
|SPEED:||463 ms (Feb 2020 to Jan 2021)|
|UPTIME:||99.93% (Feb 2020 to Jan 2021)|
|SUPPORT:||Live Chat, Phone, and Knowledge Base|
|APPS:||1-Click Installs of 400+ Apps|
|FEATURES:||Free Website Creator, SSL License, 10GB SSD Storage, One Website, Email Accounts, Spam Experts, 90-Day Money-Back Guarantee, Unlimited Bandwidth.|
|HOSTING PLANS:||Shared, WordPress, VPS, and Dedicated Servers|
|PRICING:||Starting at $2.49/mo (renews at $7.49/mo)|
Alternative Hosting Providers
• Very Good Uptime
• Easy to Use
• 24/7 Customer Support
• Extremely Affordable
• Top 3 Load Time
• Multilingual Support
• Fastest Provider
• Good Uptime
• Free Site Migrations
Pros of InMotion Hosting
InMotion performs well in three large areas of uptime, speed, and support. They also provide a couple of additional features that can make your experience more enjoyable.
1. Good Uptime (99.93%)
InMotion’s average uptime was 99.93% with nearly six hours of downtime supporting our careful tracking and monitoring over the past 12 months.
This isn’t the most reliable result we’ve seen, but it’s a solid industry standard uptime and you’ll be confident that your site will be up and running.
Average uptime of the last 12 months:
- January 2021: 99.99%
- December 2020: 100%
- November 2020: 100%
- October 2020: 99.95%
- September 2020: 99.99%
- August 2020: 99.72%
- July 2020: 99.96%
- June 2020: 99.75%
- May 2020: 99.96%
- April 2020: 99.92%
- March 2020: 99.98%
- February 2020: 100%
2. Good Speed (463 ms)
For user experience, fast loading times aren’t just fine. Speed is also used in the Google algorithm to decide where in the rankings you will appear (you know, the whole SEO thing). One of the greatest impacts on your bottom line is how fast your page loads, which causes half of your traffic to bounce if it doesn’t load within two seconds.
Fortunately, InMotion’s 463 ms average page load time is fast enough to keep visitors on your site.
Even better news?
InMotion Hosting has shown continually improved speed over the past year.
3. Customer service
InMotion Hosting presents a kind of support options to choose from: live chat, phone, email, and even Skype.
The best part?
All of these support options are available 24/7/365.
We tested their live chat option. We asked a couple of simple questions about their shared hosting plans and therefore the customer rep was online within a couple of minutes. The answers were a bit delayed and concise, but it’s still okay to keep our attention and not look elsewhere for answers.
In addition to the options mentioned above, InMotion also offers a great domain of knowledge, in case you prefer to independently search for solutions.
4. 90 day money back guarantee
Industry standard practice for money back guarantees is typically around 30 days. But not InMotion. They are so confident in their service that they provide up to 90 days of commercial, VPS and reseller hosting plans.
(They only offer a money-back guarantee of 30 days for shared hosting options.)
5. Integrations and applications (WordPress too)
Another claim InMotion makes on their website is that they are pioneers in supporting open source projects.
Once again, those boasts are protected with a portfolio of over 310 apps (!). You will find everything from popular content management systems like WordPress and Drupal to shopping carts or e-commerce systems like Prestashop and Magento.
6. Sucuri Premium plugin for WordPress users
InMotion’s WordPress hosting comes with the Sucuri security plugin that, in addition to ongoing remote backups, anti-spam and antivirus protection, also scans the sites for vulnerabilities and security threats.
7. Free Site Transfer
The good news is that InMotion Hosting, like other web servers, provides free migration of your site from your current domain.
The bad news is that they do not guarantee zero downtime during the process of migration (which other hosts regularly guarantee).
8. Excellent for e-commerce support
InMotion is one of the few web servers with active partnerships between Prestashop and other leading e-commerce services (SiteGround is the other).
They make your eCommerce experience even better by providing easy integrations with payment processors, helping you avoid a big pain in the neck.
9. Google App Integration
Last but not least, to communicate with Google Apps, InMotion also offers a handy little three-step wizard.
Some web servers compel you to buy their bad email clients (GoDaddy involves the mind). Although correcting the incorporation of a Google app to use your new domain with Gmail, Google Docs, Drive and more is not exactly an operation, if you have never edited MX records before, it is often a frustrating task.
10. Super Secure Smartwall Threat Defense System (TDS)
Equifax’s recent security breaches illustrate how clear and present the danger of cyber terrorism really is, and with the continued rise in brute force, DOS, and DDoS attacks, it has become more important than ever to every website owner. have a clear understanding of the security protocols your web host uses.
Fortunately, InMotion Hosting spares no expense to ensure the security of its users’ private information.
By partnering with Corero Network Security, InMotion Security now offers a unique security measure called the Smartwall Threat Defense System, or TDS.
Corero TDS can be a family of DDoS protection devices that detect, mitigate, and eliminate DDoS attacks in real time.
With a powerful array of technical specifications, Corero’s TDS offers the following to any or all of its customers:
- In a 1⁄4-width 1 RU form factor, the SmartWall can be a slim DDoS security system offering 10 Gbps maximum duplex or 20 Gbps unidirectional performance.
- Up to 80 Gbps delivers 1 RU and up to 320 Gbps delivers 4 RU.
It is enough to note that the threat protection system used by InMotion Hosting and its partner, Corero Network Security, is one of the most impressive alive, for those of you who are not well versed in technical jargon.
With InMotion Hosting, you’ll sleep soundly in the dark knowing that you and your website are protected from even the most aggressive brute force and DDoS attacks.
Cons of InMotion Hosting
InMotion is usually perfect. Of course, there will always be a couple of downsides to providing good uptime, speed, or great customer service.
Here are the ones from InMotion:
1. Low advertised price only for 24 month registration
Yes, InMotion’s pricing currently seems to be on par with much of the competition. an excellent value considering all its positives, right?
Unfortunately, the only way to get this low advertising fee is to sign up for twenty-four months. If you prefer a shorter timeline (like 12 months), that cost goes up a bit.
This is a very common trick used by many web servers, making the price too good to be true too good to be true.
2. Delayed verification process
InMotion requires all new customers to be verified by phone for security reasons. meaning there is NO instant account access after signing up for multiple, especially outside of the US.
They would even need a photo of your ID card, in rare cases.
While we applaud your security efforts, this understandably closes off a lot of potential customers (especially international ones).
3. Some plan limitations
In their defense, InMotion goes beyond providing free site restoration.
It is definitely something to think about before purchasing their services.
InMotion Hosting Prices, Hosting Plans, and Quick Facts
Here is a quick overview of the hosting plans that InMotion Hosting offers:
|Lite Plan||Launch Plan||Power Plan||Pro Plan|
Renews at $7.49/mo
Renews at $9.99/mo
Renews at $13.99/mo
Renews at $22.99/mo
|Other Features||•2x Performance||•3x Performance|
|• 4x Performance|
|• 6x Performance|
- Free domain: Yes, from the Launch Plan.
- Ease of registration: four-step registration process. a long touch. Don’t abandon the security check too.
- Money back: 90 day money back guarantee.
- Payment methods: mastercard, check, order.
- Hidden Fees and Clauses: There is a limit of fifty, 000 files per account for users.
- Upsells: a couple of upsells.
- Account activation: Account activation may take a while. They generally verify orders over the phone before activating accounts.
- Dashboard Control Panel and Experience: cPanel.
- Application and CMS installation (WordPress, Joomla, etc.): Softaculous for one-click installation of popular applications and CMS.
Do We Recommend InMotion?
Our InMotion experience started well.
Its uptime, speed, and support were good. Also, they provide many useful features with their shared hosting plans.
Sure, there have been a couple of drawbacks too, like high renewal prices and some plan limitations. But within the big picture, these are not that crucial.
Best alternatives for InMotion are:
For FAQ’s about choosing the best web hosting providers for you go through our detailed article over here
Further reading: Best Cheap Web Hosting in 2021!
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