SurfEasy VPN Review In 2023: Features, Pricing & More!

Poor me! The relationship with SurfEasy Opera has formally ended. Currently, the VPN belongs to the associate degree Yankee software systems company known as Symantec.

SurfEasy provides a premium and freemium VPN service, as well as a free Chrome proxy. By abusing their free service, you will only be able to make use of the 500 MB data measure.

Both plans use the OpenVPN protocol along with 256-bit military-grade cryptography.

In this SurfEasy VPN review, I evaluated SurfEasy’s privacy options, usage policy, customer support, ease of use, and reliability.

On the contrary, the provider does not provide an online kill switch, anonymous payment options, transparent working policy, safe jurisdiction, and financial support for its users.

Based on the superior features, I can’t suggest SurfEasy because it doesn’t have a pretty pricing strategy like ExpressVPN or Surfshark.

You can take their yearly and monthly plans which are available in the market for $29.88 and $5.99 per month value.

We have evaluated many high VPN alternatives. Visit our VPN 2023 reviews page for additional details. Also, if you want to check out alternative VPNs that are free, check out our list of the best free VPN services.

Let’s delve into it.

My Rating Criteria

I have tested SurfEasy according to my eight-step criteria. This criterion includes:

  • Price: what proportion will SurfEasy cost?
  • Security: protocols and cryptography
  • Jurisdiction: Is SurfEasy safe?
  • Speed: how fast is SurfEasy?
  • Streaming: Netflix and Alternative Streaming Services
  • Leaks: IP, DNS, and WebRTC leak tests
  • Reliability Work policy and customer service
  • Compatibility: Support completely different platforms and devices

Pricing – How Much Does SurfEasy Cost?

SurfEasy offers comparatively high pricing plans for its subscribers.

SurfEasy’s valuation plans cost $5.99/month and $29.88/year, respectively.

SurfEasy VPN Review In 2023
SurfEasy VPN Review

All of these plans include the exclusive multi-login feature for five devices and a 14-day money-back guarantee.

Payment Modes

There are only two ways to pay for SurfEasy. SurfEasy currently accepts all major credit cards as well as Visa and MasterCard. In addition to the current one, PayPal is also accepted as a digital payment option to facilitate the subscription method.

However, the service cannot get any anonymous payment capabilities right away. Hopefully, there is a possibility of Bitcoin in your approach.

SurfEasy VPN Review In 2023 SurfEasy-Payment-Methods
SurfEasy VPN Review

7 Days Money Back Trial

Unlike many alternative market providers, SurfEasy VPN does not offer a free trial or a 30-day money-back guarantee.

Instead, it offers a 7-day money-back trial. The trial version needs the user’s master card data. And if the service does not meet the user’s demand, they will benefit from a refund within seven days of subscription.

Free Version

Is SurfEasy free? Not precisely.

But during this review, you will learn 2 ways to access this service free of charge. You can add a chrome proxy or use a VPN with a 500MB data measure.


The second possibility {is similar|is similar to an associate’s degree|is comparable} to a free trial as it barely takes an hour to allocate five hundred MB on the internet. You will look for this feature to determine how the VPN works.

In the meantime, SurfEasy Proxy could be a simple plugin that allows you to modify your science and access geo-blocked sites. It is a wonderful tool for anyone who needs online privacy without spending a lot of effort or money.

Security – Protocols & Encryption

On the protection front, the service has met all mandatory privacy needs.

SurfEasy offers the OpenVPN protocol with 256-bit cryptographic keys. this may be the commercial commonplace. OpenVPN is the best VPN protocol on the market within the market. it is open source and supports 256-bit military-grade cryptography.

OpenVPN with 256-bit AES is the combination used by large banks and companies to protect their data. On the other hand, SurfEasy’s iOS and Macintosh buyers rely on the IPsec protocol. A tunneling protocol that is competent in its title.

While some people may complain about a lack of crypto and protocol options, it’s important to remember that both OpenVPN and IPsec will protect your data.

Some other protocols like PPTP are susceptible to modern hacking tools.

Works With TOR

Tor (The Onion Router) enables anonymous communication and secure browsing. This tool has a generalized quality in countries such as Asian countries and China, where cyber censorship is current.

But this tool has many flaws. It will usually leak your scientific address and leave you exposed online. Therefore, a combination of Tor and VPN would be a better way to protect your online activities.

SurfEasy is TOR-compatible. Combining it with TOR gives you an extra layer of privacy.

No Kill Switch

SurfEasy has a banner blocker that blocks cookies that advertisers use to track people online. This prevents annoying ads from destroying your browsing experience.

The VPN also comes with associate-grade built-in DNS leak protection that prevents your science from leaking. And because DNS leak tests have shown it to be extraordinarily effective.

Speaking of scientific leaks, Simple Surf does not have a kill switch feature. this can be a big disappointment as this feature gives you secure privacy on the world wide web. The first function of a kill switch is to terminate your Internet connection if the VPN goes offline. It eliminates even the slightest chance of hackers stealing your information.

This is something that SurfEasy should adopt in its future releases.

Jurisdiction – Is SurfEasy Safe?

No, because SurfEasy has become an area of ​​jurisdiction of the five eyes.

SurfEasy is the behavior of Symantec, which is an associate degree Yankee cybersecurity company. This places SurfEasy within US jurisdiction.


Readers of this SurfEasy review must know how heavy it can be. Ol’ level-headed fictional character is understood to be a creep. Therefore, the jurisdiction of this VPN puts it at a disadvantage.

Server Locations

A significant range of servers that are deployed in numerous regions of the world form the foundation of a superior VPN service.

SurfEasy offers a thousand servers in twenty-eight countries; this eliminates network congestion during peak hours and ensures more gaming. Also, high-speed video vocation and streaming measure the extra advantages you get with SurfEasy VPN.

However, these squares measure the numbers for excessive settlement. Alternative plan subscribers get access to servers in sixteen countries. Here they measure the countries that measure in the market only in the excessive arrangement.

SurfEasy VPN Review In 2023 SurfEasy-Servers-List
SurfEasy VPN Review

Speed – How Fast is SurfEasy?

This US-based service offers wonderful affiliate speeds.

Performance can be a key factor once you think of a couple of VPN services. To test SurfEasy’s claims, I tested its performance during this SurfEasy review. Here is the square measure of the results:

Before connecting to SurfEasy VPN:

SurfEasy VPN Review In 2023 Speed-Test-without-SurfEasy

After connecting to SurfEasy VPN:

SurfEasy VPN Review In 2023 Speed-Test-with-SurfEasy

During testing, all downloads stopped and no programs were running in the background. Once connected to SurfEasy’s US server, the ping didn’t increase much and downloads picked up slightly.

I watched House of Cards, Mr. Robot, Orange is the New Black in HD quality on Netflix at a good speed.

Other than this one, no DNS leaks or computer leaks were detected during the entire testing section. If streaming, torrenting and safe browsing is what you are looking for, then SurfEasy is the best option for you.

Streaming – Netflix & Other Streaming Services

Without a doubt, SurfEasy bodes well for Netflix, torrents, Kodi, and alternative streaming services.

Don’t misunderstand me. Online streaming has been transformed by Netflix. However, its ludicrous discrimination has shifted its separate libraries to different regions. The best content goes to Americans, while inferior material is sent to citizens from other nations. For this reason, you need to set up a VPN to impose geo-restrictions on Netflix.

However, not all VPN area units aim to do the deed. Why? Because Netflix has clamped down on VPNs in recent years, only one or two of the VPNs still unblock the streaming site.

SurfEasy is one of the VPNs that still works well when it comes to Netflix. The VPN has Canadian and Yankee servers that unblock Netflix in a very New York minute.

Supports Torrenting

SurfEasy VPN Review In 2023 SurfEasy-supports-Torrenting
SurfEasy VPN Review

Interestingly, SurfEasy supports P2P and torrenting with servers located in torrent-friendly countries (Spain, the Kingdom of the Netherlands, and Canada).

Subscribers will enjoy downloading the latest movies, TV series, music, and games from torrent sites without facing copyright trolls or infringement notices.

But there is a catch.

Torrent downloading is barely allowed in radical settings, which could be a bit pricey, to mention the smaller amount. Therefore, if you prefer to download content without facing online threats, you will have to pay more. It also unblocks live TV channels on Kodi with ease. With Kodi, you will watch SurfEasy victimization movies and TV shows.

Leaks – IP, DNS & WebRTC Leak Tests

SurfEasy could be a leak-free service.

IP leaks will be very harmful to your online security. they will expose your location to the native ISP or website you are visiting. 2 common types of data science leaks area unit WebRTC leaks and DNS leaks. Fortunately, some websites allow you to check your association for potential leaks.

Using those sites, I tested SurfEasy for DNS and WebRTC leaks. First, I tried the VPN on positioning did not detect any leaks.

SurfEasy VPN Review In 2023 SurfEasy-VPN-DNS-and-IP-Leak-Tests
SurfEasy VPN Review

However, to secure the WebRTC leak, I used the website did not notice my WebRTC, which shows that SurfEasy is safe to use.

SurfEasy VPN Review

With no DNS or WebRTC leaks, SurfEasy keeps unwanted entities away from your personal information.

Trustworthiness – Logging Policy & Customer Support

SurfEasy does not have a crystal clear working policy or full customer support.

Privacy policy and information work can be an impactful part of almost all VPN services. User activity work has been tracked for a long time, and many providers sell user-maintained information to third-party advertising companies.

Unfortunately, some providers push the boundaries by handing over users’ information to law enforcement agencies.

However, SurfEasy VPN claims to protect the privacy of users’ information by not storing any user’s online activities, including source and destination computer addresses.

But, I decided to look at the privacy policy of the service during this SurfEasy review and found out that the provider uses data measurement limits to regulate the connection speed of the users. Furthermore, SurfEasy’s privacy policy contains the following horrendous features:

  • Records temporary usage information at the time of debugging a problem
  • The main website of SurfEasy uses cookies to target advertisements.
  • Performs periodic analysis of subscribers’ web traffic, but does not retain this information

SurfEasy also makes it clear that it will disclose your information to enforcement agencies in some rare cases. Now, this is often nerve-wracking, especially considering SurfEasy’s jurisdiction.

Customer Support

Another disadvantage of SurfEasy victimization is poor customer support. Interestingly, SurfEasy claims 24/7 customer support, the Associate in the Nursing email ticketing system, and a support helpline, but to pass along the most unbiased and neutral reviews, I decided to verify your support channels during this investigation.

However, I got variable results: smart and fast response usually, and no response for days in a row at alternate times.

24/7 Live Chat

24/7 live chat support aims to provide quick resolution for a user’s queries. To verify SurfEasy live chat support, I inquired about supported tunneling protocols and received no response from SurfEasy representatives for the next twenty-four hours:

SurfEasy VPN Review In 2023 -Life-Chat-Support
SurfEasy VPN Review

Email Ticketing System

The email ticketing system tends to provide elaborate solutions for many complicated queries. To check out SurfEasy’s email ticketing system, I had a question about a free trial version. Unfortunately, I did not receive any response from SurfEasy.

Despite bringing tremendous advantages, SurfEasy has to improve the setbacks within the client’s website.

SurfEasy VPN Review

FAQs Section

Regardless of the finesse in the ticketing and live chat system, SurfEasy VPN offers well-designed FAQ sections. The FAQ section provides detailed guides and tutorials to install VPN on various devices. Users will occasionally see the FAQ section for general questions and troubleshooting.

SurfEasy VPN Review

SurfEasy Reddit Review

SurfEasy should drastically improve its name on Reddit. Different users understand the service as a sales tool rather than a full-fledged VPN service.

SurfEasy VPN Review In 2022
SurfEasy VPN Review

Compatibility – Supports Different Platforms & Devices

SurfEasy is compatible with all major operating systems and devices.

SurfEasy VPN caters to people with numerous privacy needs. Provides top-tier privacy protection to Windows, Mac OS X, Android, and iOS users.

On your routers, however, you are unable to download and install the service.

It also offers the exclusive Associate in Nursing extension for Opera and Chrome. The extension routes all network traffic through a secure encrypted tunnel, creating one’s data safe and encrypted.

This way, you don’t have to be forced to transfer a separate desktop consumer.

In addition to the present, SurfEasy Opera and the SurfEasy Chrome extension give you access to thousands of geo-blocked sites, bringing non-stop fun to subscribers. SurfEasy VPN could be a suitable choice for web surfers looking for supreme privacy and unrestricted on-demand entertainment.

To my surprise, they also offer a mobile app for Amazon phones.

SurfEasy VPN Review

Comparison Between ExpressVPN and SurfEasy

In case you want to create a comparison between ExpressVPN and SurfEasy before making a judgment, explore the table mentioned below:

Price$6.67/mo (Save 49% and get 3 extra months FREE with 12-month plan)$5.99/mo
Servers3000+ in 94 Countries2000 in 31 Countries
CompatibilityAll DevicesWindows, Android, iOS & Amazon
JurisdictionThe British Virgin IslandsUnited States
Logging PolicyZero LogKeeps some logs
Customer SupportLive Chat & Email SupportEmail, FAQs & Live Chat
Trustpilot Score4.62.9
SurfEasy VPN Review

Do I Recommend SurfEasy?

No, I do Not Advocate SurfEasy.

In this SurfEasy VPN 2023 review, I uncovered apparent shortcomings of SurfEasy, such as inefficient customer support, relatively pricey plans, and fewer protocols.

However, cross-platform compatibility (Windows, Mac OS X, Android, iOS), along with exclusive plugins for Chrome and Opera, add additional appeal to SurfEasy VPN. however, they lack important alternative advantages such as network kill switches and router support.

Based on the top review, I could give SurfEasy an overall rating of 3.2/5.0 stars.

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