VPN.ac Review In 2021: Features, Pricing & More!

VPN.ac (review) is run by Netsec Interactive Solutions, a Romanian IT security firm established in 2009.

Its servers reach more than twenty countries in North America and Europe.

And they pride themselves on being “faster, safer, and better.”

VPN.ac review + homepage
Article: VPN.ac Review In 2021

But are they?

That’s what you’ll determine during this VPN.ac. review. We bought an account, put them through a series of grueling tests, and went through the fine print to give you every detail.

Read on to find out whether you should buy now or avoid wasting time.

VPN.ac Overview

USABILITY:Not user-friendly
LOCATIONS:21 countries, 32 servers
SUPPORT:Good customer support and live chat
TORRENTING:Allowed but limited
NETFLIX:Blocks Netflix USA
ENCRYPTION/PROTOCOL:256-bit AES encryption; OpenVPN, L2TP/IPsex, PPTP
Article: VPN.ac Review In 2021

VPN.ac Pros

All VPNs say they are fast and secure.

But VPN.ac apparently means it.

They provide state-of-the-art encryption. and that they roll in the hay without sacrificing speeds.

In addition, they are in a jurisdiction that respects the privacy and offers strong compatibility with devices.

Take a close glance at the small print.

6th faster speeds we’ve seen

VPN ac claims to be fast
Article: VPN.ac Review In 2021

Most internet speeds are pretty good to start with.

The problem is once you start loading them.

VPN connections add an additional layer of encryption. But those extra things also often translate to slower download and upload speeds.

Not so with VPN.ac.

First, we connected to a server in the Netherlands and ran a speed test with a reputable third-party tool. These were the initial results:

VPN.ac speed test in EU
Article: VPN.ac Review In 2021
  • Ping: 33 ms
  • Download: 90.22 Mbps (9% slower)
  • Upload: 48.76 Mbps (8% slower)

Good start! Any drop in download or upload speed would be virtually imperceptible.

Now let’s see if the US server was ready to move on.

VPN.ac speed test in US
Article: VPN.ac Review In 2021
  • Ping: 115 ms
  • Download: 58.53 Mbps (40% slower)
  • Upload: 25.60 Mbps (51% slower)

Unfortunately, the US server speed was a bit slower.

VPN.ac attributes its strong connection speeds to being a smaller VPN with fewer users.

But that’s not always an honest thing. This is why.
A small number of VPN servers generally means you have more clients searching for fewer resources. Overloaded servers are slow servers.

The other issue is that of distance. In other words, the actual distance between you and the server to which you are communicating. The slower the relation becomes the farther you go.

That means VPN.ac seems like a solid bet for North American and European users. But users on other continents will not enjoy equivalent stellar speeds.

Protect your privacy with strong encryption

The encryption of a VPN is just as good as its protection.

It doesn’t matter what your website says, for example, if they are using an outdated protocol like PPTP that will be hacked in minutes.

Fortunately, VPN.ac offers the best OpenVPN protocol in its class, along with AES 256-bit encryption. This is often the latest and greatest, employed by security professionals and governments to maintain the privacy of private information.

But, if you are running on an older device or connection, they also offer you the option of using L2TP / IPsec or PPTP. (Again, don’t use the latter if safety may be a concern.)

Besides that, VPN.ac also kicks in during a kill switch.

Let’s presume you’re using a public WiFi network on your phone. However, it abruptly stops working, and the phone’s data plan kicks in.

This is beneficial because it allows you to be online longer. It’s bad, however, because it exposes your whole Internet session to your ISP (among others). A kill button serves as a safety net to ensure that this does not happen.

Last but not least, VPN.ac provides the users with a shared IP address. This adds an additional layer of security to ensure that no one else will see the session results.

No DNS leaks and no malware

vpn ac security
Article: VPN.ac Review In 2021

Not all VPN links are as safe as they seem.

Yes, OpenVPN and AES-256 are rock solid.

But even they won’t prevent a leaky connection.

The problem is, your VPN tells you that a connection was established. Everything looks and looks legitimate.

However, your ISP will tell you otherwise.

It’s possible that the server in France is deceiving them. And that the DNS information is leaked by the VPN.

Think of it this way:

A domain name system (DNS) is like a web phone book of domain names that servers translate into an online protocol (IP).

Your browser sends an invitation to a DNS server (provided by your ISP) with the URL you entered every time you access any Internet site. Your browser is then directed to the right IP address by the server.

What does this all mean?

It means that your ISP (in addition to government agencies and anyone else with IP) can monitor every website you visit.


That’s why we run all VPNs through a battery of DNS and WebRTC leak checks.

The goal is to align the IP address they see, with the one your VPN tells you, to make sure they match.

And good news!

VPN.ac passed each test with flying colors.

DNS leak test:

VPN ac no DNS leaks
Article: VPN.ac Review In 2021

IP leak test:

VPN ac no IP leaks
Article: VPN.ac Review In 2021

WebRTC leak test:

VPN ac no WebRTC leaks
Article: VPN.ac Review In 2021

But don’t stop there.

Almost all VPNs require you to download installation files to your device.

Usually not a big problem, right? The files are small and it only takes a couple of seconds to block the connection of the entire device.

Except, it is a big problem when those installation files contain adware, malware, or other potentially harmful viruses.

So every time we get a replacement VPN to review, we also put your installation files through a VirusTotal.com test … just to make sure it’s squeaky clean and doesn’t infect your machine.

(That’s right, we sacrificed a fanatic machine to make sure yours doesn’t get infected.)

VPN.ac also passed this test with flying colors.

no malware found
Article: VPN.ac Review In 2021

They do not record your activity

There is a little lie that VPNs want to tell.

Every website has “No Registration” posted everywhere.

Only to reveal, deep down in their Privacy Policy, buried under a lot of legal jargon, that they are, in fact, recording a number of your data.

Exploring this mountain of legal buzz is just another part of our exhaustive investigative process.

And let me tell you:

We have detected many VPNs lying to their clients.

The documents from VPN.ac show that they don’t save any user activity data. This includes the websites you visit, emails, any downloaded files, or perhaps messages.

strict no logging

However, they are keeping track of the added connection logs. which means that they need to determine how the service is being used, among all users, to ensure that both performance and security remain legitimate.

So this is not necessarily something unpleasant.

Most of this data is kept on a special server. And they will delete the information within a particular period of time (one day for VPN.ac, up to every week or month with other companies).

They are based in Romania, a secure jurisdiction

14 eyes
Article: VPN.ac Review In 2021

Romania is outside of any 5, 9, and 14 eye security alliance.

That means that if they collect some of your personal data, they will not share it with other countries.

So on the one hand, you have to worry about the data that your VPN has access to. Because on the contrary, they could be forced to disclose that to government agencies.

And if the local jurisdiction places them within one of the “Eyes” agreements, their data could be shared with dozens of countries around the world.

Limited torrent available

Let’s start with the big news.

VPN.ac allows you to download torrents. You are liberal in using their secure servers to download massive files like movies, games, or music.

However, there is a catch.

You cannot use any of their servers.

Instead, torrenting is restricted to individual servers.

Coloring outside of these lines could cause problems for you. So if you’re trying to find unlimited, unrestricted torrents, check out our top VPNs for torrenting.

They are compatible with all devices

Article: VPN.ac Review In 2021

VPN.ac provides access to all major platforms, including Windows, Mac, iOS, and Android.

Much better, they support DD-WRT, Tomato, Advanced Tomato, OpenWRT, AsusWRT / Merlin, and pfSense routers.

Officially, they can attach up to six devices at the same time. However, with a router, you are ready to bypass this restriction and connect even more.

Unfortunately, they are not natively compatible with game consoles or smart TVs yet. But once again, you will use the router workaround to block these devices or get access to geo-blocked content.

They use ticket-based support (but they also offer Skype)

The support of VPN.ac was another excellent news, a bad news scenario.

But at this point, let’s start with the bad.

Your only support option here is to submit a ticket. Yuck.

Usually, this suggests that it will take a couple of days to request an answer to any question. Good luck if you want to exchange a couple of messages to clarify problems. Because that would mean you’re looking more closely each week to urge a solution.

Finding out that VPN.ac only offered ticket support was an embarrassing moment. Especially considering that other major companies, like ExpressVPN, offer instant live chat.


It only took them an hour to respond! This has to be a support ticket record.

And despite a short response, he answered our question directly, while also providing a recommendation (to avoid using outdated protocols).

VPN.ac support email reply
Article: VPN.ac Review In 2021

Pro Tip: Another test we ran revealed that the high-priority ticket generates a response in a couple of minutes. So use your priority scheme to possibly speed up your reaction time.

But wait, there’s more!

We discovered something intriguing in the original confirmation letter. Look for “Alternative Communication Methods” in the center:

VPN.ac support ticket confirmation

They also offer Wire and Skype support! Now, we don’t test either. But the very fact that they are offering another alternative to support tickets is encouraging.

This support experience defied my initial expectations.

VPN.ac Cons

VPN.ac‘s strong encryption, fast speeds, and strong connection were impressive.

What wasn’t so impressive was a buggy app that didn’t provide Netflix or Tor connections.

These are some of our biggest problems with your service.

Buggy app experience

On the surface, the VPN.ac software appears to be working.

It is easy to use and offers a variety of options (without being too complex).

vpn ac app buggy experience
Article: VPN.ac Review In 2021

Watch? Looks decent, right?

But after using it for a couple of minutes, we quickly spotted a couple of issues.

One of our tests showed a Seychelles IP, even though we were actually in Amsterdam.

However, we already showed that the leak tests were clean.

So that means one of two things:

Or the app is wrong and shows the wrong locations. Or it means that they are possibly using fake server locations.

(Yes, that is correct.) And yes, it is a major issue).

On the surface, the app seems to be in good working order. However, there are certain unspoken concerns that we have.

Zero Netflix servers worked

netflix not working
Article: VPN.ac Review In 2021

Netflix has led a crusade for the past few years to detect, block, and bundle access to every VPN service.

VPN.ac, sadly, is the newest in a long line of victims.

The company even takes responsibility for the matter.

To be safe, we connect to 5 different servers at random and try to stream Netflix content.

Each server was correctly identified and blocked. So I had no luck with any of them.

Instead, I would recommend checking out our list of the highest VPNs for Netflix.

They are incompatible with TOR

Google Chrome might be the most popular browser.

But it’s also abuzz with the invasion of privacy, with Big Brother Google tracking your every move.

That is why there are private browsers like the Onion Router (TOR).

They use layers of connections to bounce their signal around the world, making it difficult (if not impossible) to trace their original line-out.

The problem is that TOR is not always secure. People can set up faulty relay points and take advantage of security loopholes.

And sadly, VPN.ac is incompatible with TOR.

vpn ac with tor1
Article: VPN.ac Review In 2021

We tried to test it and couldn’t cover our real IP address. Therefore, you are going to need another TOR-compliant solution.

VPN.ac Costs, Plans, & Payment Methods

VPNac pricing
Article: VPN.ac Review In 2021

VPN.ac has four payment plans. the only difference between them has to do with the term you are prepaying for (and the discount you get).

You can pay $ 9 for a simple monthly subscription.

You can increase that up to 1/4, reducing the value by a dollar per month for a total of $ 24.

The one-year plan is $ 58 total, lowering the effective monthly cost to $ 4.8.

And for the biggest savings, you’ll pay upfront for 2 full years at $ 90 to save 62%. This one carries a monthly price of $ 3.75, which is good enough to place them in the top ten cheapest VPNs we’ve reviewed.

VPN.ac offers a seven-day money-back guarantee. So it is liberal to try them and get a full refund if it doesn’t work.

All major credit and debit cards are accepted. For anonymous transfers, they accept PayPal, Alipay, UnionPay, and even Bitcoin.

Do We Recommend VPN.ac?

Not really.

There was nothing we hated about VPN.ac.

In fact, there was tons of love. Fast speeds, good protocol and encryption options, even decent support times (despite being ticket-only).

But overall, they were only ready to go in 44 out of 78 options.

Part of the justification was poor performance in some key categories.

The use of the application was fine, but with errors and glitches. Netflix didn’t work. Nor does Tor. There weren’t that many country servers available. and therefore the ones that offered were very concentrated in just a couple of places.

VPN.ac is pretty solid. But it is also not exceptional across the board.

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