Created in 1998 by Chis Russell, WestHost merged in 2008 with the UK2 Party. One of the oldest web servers out there is WestHost hosting. It is also worth noting that MidPhase hosting is also owned by UK2 Group.
They claim to provide secure, inexpensive web hosting. To find out what other customers think, we closely study them using the service and do a background check. Our independent analysis lets you know whether or not WestHost is worth it.
For our review to be accurate, we purchased WestHost‘s “Personal Plan” and discovered a basic WordPress website to check its uptime and speed.
Did WestHost perform tolerably to drive our recommendation?
Read on to search.
General Info & Hosting Overview
|Our Rating:||Our Verdict: 4.0⭐⭐⭐⭐|
|SPEED:||766 ms (February 2020 to January 2021)|
|UPTIME:||99.96% (February 2020 to January 2021)|
|SUPPORT:||24/7 Live Chat|
|APPS:||WordPress, AbanteCart, Joomla, PrestaShop|
|FEATURES:||Unlimited email accounts, 50GB disk space & 1000GB bandwidth|
|HOSTING PLANS:||Shared, WordPress, VPS, and Dedicated Servers|
|SITE TRANSFER:||Free website migration|
|PRICING:||Starting at $1.99/mo (renews at $4.99/mo)|
Alternative Hosting Providers
• Very Good Uptime
• Easy to Use
• 24/7 Customer Support
• Extremely Affordable
• Top 3 Load Time
• Multilingual Support
• Fastest Provider
• Good Uptime
• Free Site Migrations
Pros of WestHost Hosting
WestHost offers a free name at all times, along with a couple of other useful “extras.”
1. A free Domain Name for Life
You heard it right. If you persist with WestHost, you will not be charged for the name renewal (which is usually around $ 10 to $ 15 a year). They will make sure you get a free name while you stay with them. (Free domain comes with Preferred and Enterprise level plans only.)
2. Solid Uptime 99.96%
Over the past 12 months, WestHost had an average uptime of 99.96% with a touch of more than three hours of downtime.
Overall, WestHost has shown excellent uptime results most of the year. There have only been four months in total where uptime was not 100% ideal.
Average uptime of the last 12 months:
- January 2021: 99.99%
- December 2020: 100%
- November 2020: 100%
- October 2020: 100%
- September 2020: 100%
- August 2020: 100%
- July 2020: 99.98%
- June 2020: 99.62%
- May 2020: 100%
- April 2020: 99.97%
- March 2020: 100%
- February 2020: 100%
3. Good Page Load Time
Our test revealed that the average page load time was 766ms for the last 12 months, which is not the simplest we have seen, but still fine to earn an area in our pro section.
The good news is that WestHost has shown improved load times throughout the year.
4. Free Migration and 30-Day Money-Back Guarantee
WestHost can help you move your website and data to your server from your existing webserver. They are now giving a full refund backed by their money-back guarantee of 30 days. If you opt to make your service not available to you within 30 days of signing up for some reason, you will be completely refunded. This only applies to their arrangements for joint hosting.
5. Instant Activation
You do not have to wait hours or days for your account to be enabled, unlike most web servers (especially in Motion Hosting and Web Hosting Center). With WestHost, it will unlock your account immediately.
6. Enhanced Security with Nightly Backups
With regular nightly backups for many of their web hosting plans, support for Cloudflare CDN, and automatic malware removal for their plans, WestHost seems to be a really safe host.
7. One-Click Apps and Website Builder
WestHost offers a one-click install for several of the best applications on the web through Softaculous. which has everything from WordPress to Joomla, Drupal, and Magento.
However, while those apps are tailor-made for savvy webmasters, novice bloggers may need a bit more help.
Fortunately, WestHost also provides a website designer for DIY and options for online stores.
The website builder includes more than 165 drag-and-drop themes, plus an all-in-one plan that has a website name, hosting, and email addresses. Basically everything you would like to start your first site under one roof.
And at just $ 3.71 / mo starting price, it’s still a reasonable and convenient option, so you don’t need to figure out or connect all of those things manually.
8. Relatively Transparent Pricing List
Web servers are notorious for burying costs where you least expect them.
Generally, you should analyze your terms of service to find the most important ones. And even then, there are often a lot of upsells waiting for a landmine to want during the checkout process.
Many of those “hidden” costs revolve around increasing renewal fees. That’s why we were happy (and frankly surprised) to see that WestHost presents a great list of those details for all of their products. Everything is literally called open for you to review, there is no misleading legal jargon to decipher.
The only tedious thing is that you will have to go through dozens, if not hundreds, of your product variations to look for specific answers (such as differences in renewal rate between domain names with .coms and .org).
But either way, we applaud your effort to at least be open about all the ways your products could cost you more in the near future.
9. Responsive Customer Support
WestHost offers ticketing support, a knowledge domain, and 24/7 live chat. We tested the latter.
We asked a simple question about their shared hosting plans and reached out to the representative from l customer in a couple of minutes. Responses were a bit late but overall still informative and helpful.
Cons of WestHost Hosting
Unfortunately, WestHost also had a few drawbacks.
Let’s look at these intimately.
1. Not “Truly” Unlimited
While some WestHost shared hosting plans promise unlimited files, bandwidth, and databases, it’s important to note that their fine print says otherwise. Here’s an instant quote from their Terms and Conditions page:
“Our unlimited shared hosting is intended to meet the requirements of most small businesses and private websites; It is not designed to meet the requirements of large companies or customer services that deviate from the typical usage pattern of shared hosting and should be better suited to hosting plans that offer extended features. Accounts with a large number of files (inode counts in excess of 200,000), databases that exceed 5 GB in size, or a cumulative size of all databases greater than 10 GB can have a large impact on performance. server performance. We reserve the right to request that the number of inodes (files and directories) and/or the size of the database be reduced to help ensure server performance. Failure to comply with these requests may result in the termination of your account. “
Essentially, even though they promised unlimited hosting, your account should generally not have databases that exceed 10GB accumulated. If they find that your files are too many and your databases are too large, they will ask you to simply shrink your files or upgrade to a much better plan. If you don’t try, your account will be canceled.
We are not pleased that they have hidden what their “unlimited” hosting actually allows on their Terms and Conditions page.
That being said, we believe that there is no such thing as “unlimited hosting” that WestHost is generous enough for the costs it provides.
2. Cheaper Plans Come with a 3-Year Commitment
With most of their plans, especially their shared hosting plans, the costs are too high and not properly communicated: for example, the private plan is advertised as $ 1.99 per month, but you will only get that price if you buy one to 3 years. directly. the price, in particular, is $ 8 per month and therefore the minimum term you will buy is 3 months at $ 9.00 / month.
3. Some Restrictions…
Some of their plans are too restrictive. for example, their WordPress hosting plans only allow 1 name per server. We think they will do better than this.
4. Intro Pricing Period Too Short
All web servers will attract you with an incredibly low starting price. It often sounds too good to be true because it is: After your first term, the value of the copy jumps to normal levels (often two or 3 times the initial rate).
The silver lining is that most hosts will allow you to keep that rate low for up to 3 years. So you are saving a lot of cash during that point period.
The problem with WestHost is that while they have a very affordable rate initially ($ 1.99 / mo), you will only buy it for one year. then the value goes up to $ 8 / month.
Compare that “lost” ~ $ 6 / month over the course of two years in comparison, and you’re basically overpaying by about $ 144 over the primary three years.
However, that is not the only problem.
WestHost‘s cheapest shared hosting option (the Personal plan) does not offer a free name, dedicated IP address, or SSL certificate. Only their most expensive plans include those things. Then all of a sudden what seemed quite affordable at $ 1.99 / mo now ends up looking really expensive once you think about all those “hidden” costs.
WestHost Pricing, Hosting Plans & Quick Facts
Here’s a quick overview of the various hosting plans WestHost offers:
|Personal Hosting Plan||Preferred Hosting Plan||Business Hosting Plan|
Renews at $8.00/mo
Renews at $13.00/mo
Renews at $16.00/mo
|Other Features||–||• Free Domain||• Free Domain|
• Free SSL Security
• Free Dedicated IP
- Free Domain: only in Business + Preferred plans
- Ease of Signup: fast registration process.
- Money-Back: 30-day money-back guarantee.
- Payment Methods: MasterCard, Paypal.
- Hidden Fees and Clauses: Shared hosting accounts must not exceed 200,000 inodes or a total database size of 10GB.
- Upsells: No upsells.
- Account Activation: Instant Activation.
- Control Panel and Dashboard Experience: cPanel.
- Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick installation of popular applications and CMS through Softaculous.
Do We Recommend WestHost?
Yes and no.
Overall, WestHost is not a disgusting hosting company.
However, they need medium uptime, medium page load speeds, and really medium support.
If you want a cheap price, you should give it a try. If not, keep trying to find better options.
Best Alternatives for WestHost are:
For FAQ’s about choosing the best web hosting providers for you go through our detailed article over here
Further reading: Best Cheap Web Hosting in 2021!
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