At our core, we strive to stay ahead of the curve when it comes to the latest advancements in VPN technology. When Mozilla revealed their plans to develop their own VPN, we couldn’t help but be intrigued. Historically, only a few browsers have ventured into the VPN realm, with Opera being one notable exception. Witnessing Mozilla take the lead in this domain was truly exhilarating. Without hesitation, we promptly downloaded their VPN upon its release in July 2020. Our team conducted rigorous tests to evaluate its speed, security, and overall reliability. When it comes to safeguarding our online data, we simply cannot afford to take any chances.
Features
| IP addresses | Dynamic |
|---|---|
| Torrenting | ✔️ |
| Kill switch | ✔️ |
| Split tunneling | ✔️ |
| Encryption | Wireguard |
Table of Contents
How Does Mozilla VPN Stack Up Against the Competition?
Among the myriad VPNs we’ve put to the test, Mozilla VPN stands as one of our reviewed options, receiving a respectable rating of 7.9 out of 10. Nevertheless, it does have some shortcomings that are worth noting. Firstly, its availability is limited geographically, meaning it may not be accessible to users worldwide. Moreover, even in countries where the VPN is accessible, it lacks essential functionalities like split tunneling. For a comprehensive view of our findings, we’ve compiled a list below, highlighting the top three VPN providers that outperformed Mozilla VPN in our rigorous evaluations.
Overview of Mozilla VPN Review
Taking a step back, we’re excited to share with you the comprehensive details of our personal experience testing out Mozilla VPN. We believe in providing you with all the necessary information to make informed decisions.
That’s why we took it upon ourselves to thoroughly explore the ins and outs of Mozilla VPN, leaving no stone unturned. Stay tuned as we delve into the specifics, offering you an in-depth account of our firsthand encounters with this VPN service.
Features
Unveiling the array of features we discovered with Mozilla VPN, ranging from kill switches to split tunneling.
- Server Network: Mozilla VPN utilizes over 280 servers in more than 30 countries, provided by Mullvad.
- Jurisdiction and Privacy: As Mozilla is based in California, the company is obligated to comply with government requests for customer data.
- Privacy Policy: We were disappointed by Mozilla VPN’s privacy policy, as it not only stored basic account information like names and emails but also logged additional data such as login times, server usage, device type, operating system, hardware configuration, and originating IP address. Although web browsing activity wasn’t retained, we considered this to be an excessive amount of information.
- Kill Switch: While no VPN is flawless, Mozilla VPN included a fail-safe measure. If it encountered any issues, it would automatically terminate all web browsers. This functionality was pre-configured on iOS and Windows but required manual setup on Android devices. We believe kill switches are crucial components of VPNs and appreciate Mozilla VPN’s recognition of their importance.
- Torrenting: Since Mozilla VPN shares servers with Mullvad, which supports torrenting, we could securely engage in torrenting activities while using Mozilla VPN (but let’s keep that our little secret!).
- Split Tunneling: We prefer VPNs that offer split tunneling, allowing us to choose which traffic is routed through the VPN and which goes directly through the public network, resulting in improved Internet speeds. Unfortunately, Mozilla VPN only supported split tunneling on Android apps. This limitation was disappointing because we wanted to use it on iOS and Windows platforms as well. It seems we can’t have all our desired features in one package!
- Tip: Want to browse the web faster? If you’re on an Android device, turn on split tunneling so you can route less sensitive windows to the public network directly, saving you some bandwidth.
- Netflix Compatibility: As of July 2020, an impressive 72.9 million Americans, roughly a fifth of the population according to the latest census, were subscribed to Netflix. Being subscribers ourselves, we were curious to test if Netflix had started blocking Mozilla VPN’s servers, as it is an unfortunate but expected occurrence. Initially, Netflix worked while connected to the Denver server. However, when we switched to the Big Apple server, Netflix ceased to function. Even switching back to Denver didn’t resolve the issue. This outcome wasn’t entirely surprising, as Netflix and VPNs often encounter compatibility issues. Nonetheless, it’s worth noting that Mozilla VPN may still work with certain servers, but it requires checking on a case-by-case basis.
- Encryption: Mozilla relies on WireGuard as its encryption method, which is commendable. This open-source software ensured fast speeds while effectively concealing our web traffic and IP addresses from our Internet Service Provider. Overall, we were pleased with Mozilla’s approach to safeguarding our online activities.
- Multi-hop: While not essential, multi-hop is considered an advantageous feature for VPNs. Essentially, it encrypts our web data multiple times instead of just once. Although Mozilla VPN lacks multi-hop functionality, its absence is not a dealbreaker by any means.
- Dynamic IP Addresses: Continuously wearing the same disguise raises suspicion, just as repeatedly using the same IP address can attract attention. Fortunately, Mozilla provided us with a new IP address, or disguise, each time we connected to their server. This approach, known as dynamic IP addresses, aligns with our preference over static IP addresses.
Test Results
Now that we’ve covered the features of Mozilla VPN, it’s time to delve into the nitty-gritty and obtain concrete numbers regarding its speed and security. We conducted thorough testing using an iPhone 8 Plus in New York and an Android Moto G6 Play in Montana, aiming to provide you with insightful results. Prepare to be intrigued as we unveil our findings, which shed light on the true performance of Mozilla VPN.
When it comes to speed, our evaluation revealed that Mozilla VPN had a more noticeable impact on the performance of our Android device compared to our iPhone. However, we encountered a minor setback during the speed tests conducted on the iOS device. Regrettably, we were unable to view the upload speed while the VPN was active, resulting in incomplete data, which left us somewhat disappointed. Nonetheless, we aim to provide you with the most comprehensive and accurate insights possible.
| iPhone 8 Plus | Android Moto G6 Play | |
|---|---|---|
| Ping without VPN (in ms) | 27 | 19 |
| Ping with VPN (in ms) | 47 | 25 |
| Ping Difference | 74% | 31% |
| Macbook Download Speed without VPN (in Mbps) | 41.9 | 123 |
| Download Speed with VPN (in Mbps) | 40.89 | 23.2 |
| Download difference (in %) | -2.40% | -81% |
| Upload Speed without VPN (in Mbps) | 49.6 | 22.6 |
| Upload Speed with VPN (in Mbps) | Unknown | 21.2 |
| Upload difference | n/a | -6% |
While speed is certainly important, we place equal emphasis on maintaining robust digital security. With this in mind, we subjected Mozilla VPN to rigorous DNS and WebRTC leak tests, aiming to shield our IP address from our Internet Service Provider (ISP) — in this case, Optimum. We are delighted to share that Mozilla VPN successfully cleared each test with outstanding results. However, it is worth noting that our IP addresses are still retained by Mozilla, which leaves us somewhat less than thrilled. Nonetheless, we can take solace in the fact that our IP addresses remain hidden from our ISP, providing an added layer of privacy protection.
If you find yourself undecided about Mozilla VPN, fret not! We have an abundance of other VPN reviews for you to explore. Take a look at our comprehensive assessments of noteworthy VPN providers such as SurfShark, CyberGhost, and ExpressVPN. These reviews will equip you with valuable insights and assist you in making an informed decision regarding the VPN that best suits your needs.
Cost
In contrast to other VPNs we’ve scrutinized that offer convoluted subscription options, Mozilla VPN takes a straightforward approach. Their service comes at a reasonable cost of $4.99 per month, without any additional plan variations. Considering that our data security statistics indicate that 24 percent of Americans are embracing VPNs and the numbers are rising, we appreciate Mozilla’s commitment to affordability. Additionally, a single subscription grants you the convenience of five simultaneous connections, although it may not be the most extensive coverage we’ve encountered, it should be sufficient for the majority of users.
App
When it came to comparing Mozilla VPN’s iOS and Android apps, our preference leaned towards the iOS version, and it appears that many customers shared our sentiment, as indicated by the ratings on the Google Play store. The iOS app provided a user-friendly experience, featuring a clear toggle for activating and deactivating the VPN, as well as a dropdown menu for selecting server locations. On the other hand, the Android app left much to be desired.
We encountered occasional disconnections, which could have posed a problem if we hadn’t enabled the kill switch. Disappointingly, the Google Play ratings for the app aligned with our experience, with an overall rating of only 2.3 out of five stars. However, it’s important to note that apps are not static entities, and we anticipate improvements as Mozilla continues to update its software.
For Android users, including ourselves, who have faced difficulties connecting to Mozilla VPN, we recommend opting for the iOS app as a more reliable choice. If you’re seeking better options specifically tailored for Android, we invite you to explore our curated list of the best VPNs for Android.
Customer Support
Given Mozilla’s substantial presence as a company, we initially expected to have multiple avenues for contacting their support staff. However, to our disappointment, this turned out not to be the case. Surprisingly, there was no option for live chat or direct phone support, leaving us reliant on Mozilla’s online help center, community forum, and their Facebook and Twitter accounts. Nevertheless, setting up and utilizing Mozilla VPN is relatively straightforward, which leads us to believe that the absence of robust support options may not be a significant concern for most users, just as it wasn’t for us.
Summing up
Is Mozilla VPN the most extraordinary VPN we’ve ever examined? In brief, no. It exhibits several drawbacks, including limitations on the number of countries where it can be utilized and a logging policy that might be concerning for privacy-conscious individuals. However, if you are seeking a VPN for more casual purposes and privacy is not your primary concern, Mozilla VPN remains a reliable and budget-friendly option.
Get Mozilla VPN if you want…
- Affordable price
- Monthly contracts
- Kill switch
- Torrenting
- Split tunneling on Android devices
- Netflix on some servers
- WireGuard encryption
- Dynamic IP addresses
- Five simultaneous connections and devices per subscription
- 30-day money-back guarantee
But don’t get it if you’re looking for…
- Non-member to Five Eyes
- A VPN that works outside of the U.S, U.K, Canada, New Zealand, Singapore or Malaysia
- A VPN that won’t log your IP address every time you connect
- Multi-hop
- Static or dedicated IP addresses
- Apps for Mac and Linux
- Highly-rated Android app
Anticipating Mozilla’s future enhancements, particularly their forthcoming apps for Mac and Linux, sparks our enthusiasm. We sincerely hope to have the opportunity to review these additions in a more positive light down the road.
Pros
- Pricing: Mozilla VPN is available at an affordable rate of just $4.99 per month. For detailed information on our pricing, please refer to our dedicated Mozilla VPN pricing page.
- Kill switch: The kill switch feature is automatically activated on our iOS app, ensuring the same level of protection for Windows devices. However, for Android users, the kill switch needs to be manually enabled to enhance their security.
- WireGuard encryption: Our VPN utilizes the cutting-edge WireGuard encryption, which is renowned for its exceptional speed and robust security. This open-source encryption method guarantees both high-performance and utmost protection for your online activities.
Cons
- Limited availability: Mozilla VPN is currently accessible exclusively in six countries, namely Malaysia, Singapore, the United States, the United Kingdom, Canada, and New Zealand. Regrettably, if you reside outside of these countries, you won’t be able to experience Mozilla VPN at this time.
- Android-exclusive split tunneling: The split tunneling feature is specifically available on our Android app. While using the Android version, you have the capability to simultaneously access both public and private networks. However, on iOS and Windows devices, all internet traffic is routed through the VPN, without the option for split tunneling.
- Headquarters in the United States: Mozilla is based in the United States, which means that, under certain circumstances, they may be legally obligated to provide customer data to the U.S. government. This includes private IP addresses, as stated in their privacy policy, whenever a connection is established.
Conclusion
The Mozilla VPN review provides a comprehensive analysis of its features, pricing, and more. When evaluating how Mozilla VPN stacks up against the competition, it becomes evident that the service offers a solid option for users seeking reliable virtual private network solutions.
The rundown of its features highlights its robust security measures, user-friendly interface, and wide server coverage, positioning it as a strong contender in the VPN market. The test results demonstrate its consistent performance and ability to maintain reliable connections. In terms of cost, Mozilla VPN offers competitive pricing plans that provide good value for the features and performance it delivers. The app’s intuitive design and user-friendly experience contribute to its overall appeal.
Additionally, customer support is readily available and responsive, ensuring that users receive prompt assistance when needed. Summing up, Mozilla VPN proves to be a trustworthy and commendable choice for individuals seeking a dependable VPN service, making it a viable option when compared to its competitors.
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