Web Hosting Hub aims to provide affordable shared hosting for small businesses. Let’s Dive into a Detailed Web Hosting Hub Review.
Founded in 2010, they are owned by the conglomerate InMotion Hosting. Web Hosting Hub is based in Virginia Beach, VA, and has two data centers in the US, on the East and West Coasts.
Their US-based team of over 200 serves over 40,000 customers, providing an easy platform to help you start, run, and grow a replacement website.
In both plans, Web Hosting Hub also uses solid-state drives, which can deliver up to 20 times faster than the more conventional mechanical hard disks used by the competition (as claimed).
20x can be a bold promise. Do you support it?
To find out, we discovered a basic WordPress replacement website on Hosting Hub’s “Personal Web Hosting Plan” and monitored its uptime and speed.
Let’s delve into this.
Table of Contents
General Info & Hosting Overview:
OUR RATING: | Our Verdict: 3.5 ⋆ |
SPEED: | 1080 ms |
UPTIME: | 99.91% |
SUPPORT: | 24/7 Live Chat, Phone, Email, Skype, and Knowledge Base |
APPS: | WordPress, Joomla, Drupal, PrestaShop, Magento, OpenCart, and more. |
FEATURES: | Unmetered Bandwidth, Emails, and Storage, Free Domain 1st Year, Free Private SSL, Free Website Builder, 90-Day Money-Back Guarantee, More than 400 1-Click Applications |
HOSTING PLANS: | Shared and WordPress Hosting |
SITE TRANSFER: | Free |
PRICING: | Starting at $5.99/mo (renews at $9.99/mo) |
Pros of Web Hosting Hub Hosting
Web Hosting Hub has blazing-fast speeds thanks to its cutting-edge technology at a reasonable cost.
Does the information live up to expectations?
Let’s take a look at where they admirably do.
1. Good Customer Support
Fast page loads and uptime are equally important because site visitors will leave in droves if your site takes more than a couple of seconds to load or is unresponsive in the least.
But customer service is often a deciding factor if problems are not addressed or fixed quickly.
Web Hosting Hub offers various customer service options: live chat, phone, Skype, and they even have a knowledge domain.
We tested his live chat option and asked him a few simple questions about his shared hosting plans. We waited approximately 10 minutes to contact the customer representative; It wasn’t the fastest, but it was fast enough to grab our attention and not look elsewhere for answers.
The customer representative was courteous and gave quick and knowledgeable responses.
2. EXTREMELY Easy Website/Blog Setup
Web Hosting Hub features a quick and streamlined sign-up process that may be the simplest we’ve seen after reviewing many other web servers.
It’s very easy for even the smallest technician you know to figure it out.
On your registration page, you will select to install WordPress as your website/blog content management system or Prestashop for eCommerce. With a simple click, they keep an eye on all your work and can configure everything for you.
3. Free Domain Name & Site Migration
Do you have an Internet site hosted elsewhere?
No problem! Web Hosting Hub will transfer up to 3 websites and databases for you (assuming no more than 5 gigs). Another added bonus includes its promise of “zero downtime” during this process.
Starting a replacement site? They will contribute a free name to sweeten the deal.
4. Solid State Hard Drives
Warning: Tech geeks are close to having a nerdgasm!
Web Hosting Hub likes to boast that every site it hosts takes advantage of the latest solid-state drives. These self-consistent “SSDs” can deliver results 20 times faster than normal (mechanical) hard drives used by many of the competition.
Yes, there it is.
(Personally, we did not experience a huge increase in performance during our review process. However, they were faster than the typical web servers we reviewed during this six-month period.)
5. 90-Days Money-Back Guarantee
You can always find out which companies endorse your service by looking at their refund policies.
Web Hosting Hub may be a big believer, as it offers a 90-day money-back guarantee (one of the few offers with an extended term).
That means if you’re considering giving them a try, you have a near risk-free chance to “try” their services for a full three months.
This is great news if you are concerned about committing to an internet host provider and then discovering that you don’t like their services and features.
However, according to the Web Hosting Hub Terms of Service, a couple of non-refundable fees will apply.
Fees a subscriber pays, such as purchasing SSL certificates, domain privacy, or domain names, are non-refundable.
If a subscriber registers a website name through the Web Hosting Hub as part of a “Free Domain Name” promotion, they will pay $11.99/Year for the domain, plus a $5.00 administrative fee.
That means they are going to deduct a total of $ 16.99 from your total refund amount, which is pretty standard compared to most of the competitors.
However, she will retain full ownership of your domain names and transfer them to an alternate host after canceling your subscription with Web Hosting Hub.
6. They’re Environmentally Friendly
While we weren’t ready to find any certification for Web Hosting Hub from the EPA proving that it is a green web host, they do have several green policies.
Since 2010, the company has claimed to be making strides to minimize waste, recycle and use fewer paper items as much as possible.
Web Hosting Hub has an energy-efficient data center, and they believe reducing energy use is better than compensating for it.
The company opened the main green data center (always!) In it. a., CA, by using advanced outdoor air cooling technology.
They have reduced their cooling costs by 70% by switching to the current cooling method and claim to have reduced their carbon production by more than 2,000 tons per year.
Outdoor air cooling draws hot air out of the building for cooler air and only cooks it through the CRAC units when needed due to high temperatures or humidity.
Traditional data centers use computer room air conditioners, also called CRACs, 24 hours a day, 7 days a week. This method allows decent air to be cooled and recirculated but burns more energy than necessary.
If you are concerned about reducing your carbon footprint or are looking to work with brands that care about the environment, consider Web Hosting Hub.
They may not be as eco-friendly as other sites, like Green Geeks, but they are still making groundbreaking waves when it comes to being energy efficient.
7. Good Uptime (99.91%)
Our 6-month testing process revealed that Web Hosting Hub has an average uptime of around 99.91% with two hours of inactivity.
That’s pretty good, and it means you will believe that Web Hosting Hub will keep your site up.
Last 6-month average uptime:
- August 2022: 99.99%
- July 2022: 99.94%
- June 2022: 99.99%
- May 2022: 99.99%
- April 2022: 99.60%
- March 2022: 99.94%
Cons of Web Hosting Hub Hosting
Web Hosting Hub offers an honest list of positives. Support was adequate, and uptime was good.
Those are some of the first ways to measure a number, and Web Hosting Hub delivered the products.
Unfortunately, there are also a couple of potential downsides.
1. Too Average Page Load Time (1080 ms)
Web Hosting Hub prides itself on its speed, referring (many times) to the fact that its solid-state hard drives are typically up to 20 times faster.
(Did we mention they need solid-state hard drives?)
However, our experience did not show 20 times faster, but its speed reached 1080 ms, which can, unfortunately, be too average a result.
While this is not usually the worst result of Web Hosting Hub, there are still hosts that are much faster.
2. Expensive Pricing
The initial price of Web Hosting Hub, however, is $5.99/mo, and this is as long as you sign up with them for 3 years.
Do you want a shorter commitment period?
In this case, you will be able to pay $8.99/mo with a two-year plan & $11.99/mo if you want to pay annually.
Want to start with just month to month? You can not. Twelve months is the lowest they will go, which suggests that you have to pay tons of cash upfront.
In any case, it is not such a great deal.
Also, after the initial start-up pricing period ends, you will need to pay double the maximum amount for equivalent plans.
3. Extra Fees for Backups & Security
Daily backups are incredibly useful for a number of reasons.
For example, sometimes plugins don’t work well together. You upload a replacement and hit Activate immediately in faith to determine which versions of WordPress (or your theme) have been tested. Suddenly … nothing. The location says goodbye.
At least you will easily overcome this mistake. God forbid hackers to take advantage of security breaches and inject malicious code. Good luck cleaning that up!
Backups can help you in each case, allowing you to hit the rewind button easily to go back to a previous version.
But they’re only good if (1) you remember to try to make them, (2) you do them consistently, and (3) you keep them “off-site” so they don’t get corrupted either.
Web Hosting Hub offers daily backups and can even automate the method, but it will cost you an additional dollar a month.
Most other web servers will contribute security measures for free as part of their core offering. But again, Web Hosting Hub pays you for virus and spam protection and more.
The prices themselves are not so terrible. It is his beginning that is frustrating.
4. Possible Delayed Activation
Web Hosting Hub (similar to parent company InMotion Hosting) may require additional details (such as a live phone call) to verify your account fully.
In theory, this is usually positive because it is for safety. However, it can still be frustrating if you are trying to push things to work and you are abroad.
Web Hosting Hub Pricing, Hosting Plans & Quick Facts
Unlike other web servers, Web Hosting Hub only offers shared hosting. There may be a quick overview of your shared hosting plans:
Spark Plan | Nitro Plan | Dynamo Plan | |
---|---|---|---|
Pricing | $5.99/month (Renews at $11.99/mo) | $7.99/month (Renews at $15.49/mo) | $9.99/month (Renews at $20.49/mo) |
Websites | 2 | Unlimited | Unlimited |
Bandwidth | Unmetered | Unmetered | Unmetered |
Storage | Unmetered | Unmetered | Unmetered |
Email Accounts | Unlimited | Unlimited | Unlimited |
Other Features | – | • 2x Performance and Speed • Choice of Data Center | • 4x Performance and Speed • Choice of Data Center |
Quick Facts Web Hosting Hub Review
- Free Domain: Yes.
- Ease of Signup: Very simple one-page registration process. One among the simplest.
- Money-Back: 90-day money-back guarantee.
- Payment Methods: MasterCard.
- Hidden Fees and Clauses: There is a limit of 75,000 files and 10,000 messages (or 2GB in size) for your users. Your backup system automatically removes accounts that reach 10GB or 75,000 files. Owning your restored backup will cost up to $ 50.
- Upsells: a couple of upsells.
- Account Activation: Quick activation. Be careful with account verification, especially if you are outside of the US.
- Control Panel and Dashboard Experience: cPanel.
- Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy installation of popular applications and CMS through Softaculous.
Do We Recommend Web Hosting Hub?
Yes and no.
Their uptime and customer support are pretty good.
But its speed may be too slow, and the price is not as good as advertised. Verifying your account can take 24 hours if you reside outside of the US, and overall your performance is just a little too mediocre.
I would be happier if you signed up with another host who will give you a better value for a less expensive price.
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